What Is a Business Analyst?

Business analysts play an integral part in driving successful change initiatives, by identifying business requirements through thorough investigations and the collection of technical and non-technical data.

These professionals also consider what’s technologically feasible and financially sensible when drafting ideas, and share this information with their development teams so they can craft solutions tailored specifically to meeting client requirements.

Requirements Gathering

Business analysts must effectively elicit client requirements to meet client expectations and deliver project activities according to client specifications, including gathering requirements from them for products and services that provide solutions. This practice, known as requirement gathering, involves gathering reasons behind product or service creation while understanding any problems it will solve – making sure each client gets what they expect out of any project activities they are assigned.

This can be accomplished using various techniques, including interviews, surveys and questionnaires – or a combination thereof – or focus group discussions and interactive workshops. These are effective means of gathering requirements from clients and end users alike.

Prioritize elicited requirements according to their relative importance. A business analyst will then use this data to develop a comprehensive set of requirements for use by the development team, depending on your project methodology (for instance in Agile it could happen during each sprint cycle). Business analysts can use tools like Mind Mapping Tools (Ms-Visio and XMind), Modeling Tools (Enterprise Architect and Visual Paradigm), Requirement Management Systems (DOORS and Jama Connect) etc. in this process.


Business analysts undertake in-depth analyses of business practices and procedures in order to find ways to make them more efficient and cost effective. They review existing practices against technological advancements to ascertain which areas could benefit from changes, while communicating their findings to stakeholders and development teams.

Communication skills must be strong; being able to convert high-level technical information into language that nontechnical professionals can understand is also essential. Critical thinking is needed as is quick decision-making capabilities. Excellent interpersonal skills are necessary in this profession as it requires working closely with multiple individuals on multiple projects at once. They may need to assume the role of project manager, overseeing schedules, budgets and priorities. Business analyst professionals provide businesses with essential services to identify issues and develop solutions to increase efficiencies while decreasing costs, making them invaluable assets in any organization. Without their services, companies would find it harder than ever before making intelligent decisions.


Business analysts are highly valued for their ability to identify how data-focused strategies can strengthen a company’s bottom line. They often collaborate with leaders and users in crafting ideas before determining whether these proposals are functionally, technically, and financially feasible.

Design professionals utilize their design skills to design and implement technological systems that help an organization meet its goals, whether at a high-level like structural or policy changes or on a more micro level like finding ways to reduce costs.

Business analysts’ responsibilities vary widely from company to company and project to project; nonetheless, this career path offers great potential for those interested in solving complex business problems with innovative ideas and creative problem-solving. Salaries for these positions depend heavily upon location, experience level and industry; however it isn’t unusual for those holding an advanced degree to earn six-figure salaries once they find an opportunity!


Business analysts assist in the successful execution of projects by organizing and planning technical processes involved. They develop documentation & guides related to project tasks as well as provide end users with support when using solutions as intended.

Training sessions are held to prepare a project for end user acceptance testing and deployment, and may also create Requirement Traceability Matrixs (RTMs). They may assist with triaging QA/UAT defects so they reach the appropriate teams, and even triage any required defects themselves.

Business Analysts work collaboratively with technology teams to devise innovative yet practical solutions for business challenges. Business Analysts review current systems and workflows, identifying areas for improvement. Change management proposals may then be created in order to achieve these improvements. In addition, business analysts must also ensure that any implemented system fulfills business requirements while meeting company goals; regularly reporting back to respective departments on system status and maintenance statuses.

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