Hotels – What Is Considered Customer Service?

Customer service is simply the provision of exceptional service to customers prior, during, and post-purchase. The perception of positive feedback of such interactions depends largely on how employees “can adapt themselves” to the client’s personality. We often use the example of a hotel’s receptionist. If the receptionist is constantly rude, it will reflect badly on […]

How to Provide Excellent Customer Service – Simple Ways to Improve Customer Service For Small Businesses

Customer service is basically the provision of good service to clients before, during, and even after a sale. The perception of successful these interactions depends on how employees “can adjust themselves to this customer’s personality”. How well you treat your client will directly affect the results you get. So, if you are not providing good […]