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The Impact of Customer Complaints on Business Performance.

The Impact of Customer Complaints on Business Performance.

Reputation can be protected by companies responding quickly and empathically to customer complaints, and leveraging any complaints received as learning opportunities and service enhancements. Complaints will not only give you a glimpse of how your products and services are being received by the customer, but it will also save you money in the long run […]

December 6, 2024December 6, 2024
by Finn Newton
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